Regarding the hero “Magellan” which was released on Oct 1st, there was a temporary malfunction in our sales system, and we players were able to purchase at a price lower than the specified price.
The price was rising, but wasn’t properly reflected on the actual purchase price. This resulted in overall lower price for “Magellan” than expected.
All purchased heroes have been confirmed and, of course, players can keep their heroes.
We apologize for affecting the pricing of Magellan by selling below the expected price.
We’ve made improvements to the hero buy system, but there has been an issue that caused the displayed price to be lower than the expected price. We’ve identified the issue and fixed it as of UTC 5:00, October 1.
We’ll invest more resources increase the infrastructure stability for high load transactions such as the hero sale. We apologize for any inconvenience caused!
We look forward to serving you again in the future.
CEO/CTO, double jump.tokyo from Ueno
We are very sorry to have caused such a problem with the Hero Sale, which is the most important function in building the value of our assets. Although this was the result of our efforts to improve functions, we are extremely sorry for the inconvenience and concern we have caused. In addition to this, the various problems that have occurred recently have been caused by the gap between players and management.
Our focus for the first year of MCH was to move fast and build a game that increases the value of NFTs and excites players through new features, released in a very short time frame. However, this led to a lack of awareness about system quality and the recent content that was released.
For the second year of MCH, we will shift our focus from the emphasizes on speed and quantity to the emphasizes of stability and quality. A high quality game ensures that NFTs can continue increasing in value in the long run, while the ecosystem and infrastructure is stable and well-tested. We will review not only the management mindset but also the team structure to aim for a high-quality management process. At a time where blockchain games are gaining momentum, we are working to pioneer the space with a high quality infrastructure and game performance. I would like to build up a world class blockchain game with your help, so I look forward to your continued support!